Frequently asked questions
If you’re here reading this, you’ve already made the first step in finding support. Shelters and transition houses provide many different levels of support including information and resources about domestic violence, 24/7 phone support, counselling, safety planning, and temporary housing should you need it.
You don’t have to stay at a shelter to access support, such as counselling, safety planning, and help finding housing. Click here to get connected to a real person at a shelter or transition house near you who is ready to listen and help you find the support options available in your area.
Shelters and transition houses provide support to women facing any kind of abuse. Click here to learn more about the different forms of domestic violence.
If you know someone who is experiencing violence – or suspect they may be – you can phone a shelter or transition houses to get advice tailored to their specific situation.
Shelter staff are discreet and professional. Anything you disclose to them is confidential, and you will never be judged for the situation you’re in. If you’re worried, you can always contact them anonymously or click here to find a different shelter or transition house
Shelters and transition houses support women unconditionally, whatever you choose to do. Staff will not pressure you to leave your partner but will support your choices while having your safety top of mind.
Yes, you can bring your children with you. Shelters and transition houses offer children’s programming, such as childcare, counselling, and support with school. Click here to find out what services are offered in your area.
Many shelters and transition houses allow pets or have partnerships with external organizations that will take care of your pets during your stay. Service animals are allowed in shelters by law. Click here to find out the services available in your area.
Many shelters and transition houses are fully or partially physically accessible. Click here to find out the services available in your area.
Shelters are not just for straight, cis women. Many shelters and transition houses have policies that explicitly welcome members of the 2SLGBTQ+ community. Click hereto find out the services available in your area.
Absolutely nothing. Shelter services are free.
Your immigration status is not important. If you’re a woman in Canada facing domestic violence, support is available and shelters are here to provide it.
You can still go to work and receive support from a shelter. They can work around your schedule to provide the services that work for you at your own pace.